How to request a refund

We apply a 14-day refund policy on most services. See Refund Policy for exceptions (domains, licenses, additional IPs).

Steps

• Open a ticket from the client area under the Billing category.
• Provide the invoice number and reason.
• The finance team replies within 24–48 h.

Refund time

Once approved, the refund is issued to the original method: card 3–10 days, PayPal 1–3 days, crypto same day.