KYC verification, LIR services and clearer terms
v2026.08.11- New
New LIR Services page: ASN registration (€100/year + €50 setup) and IPv4 /24 block leasing (€90/month) with RPKI and LOA included, linked under Services in the navbar and footer.
- New
New KYC Verification page in the legal area: which documents we request, how we protect your data and your GDPR rights.
- Improved
Clearer refund policy: within the 14 days a refund only applies if the service has a technical issue we cannot remedy within a reasonable time, across all services.
- New
The Terms of Use gain a new “Service Delivery” section: deliveries Monday to Friday only (no deliveries from Friday 16:00 UTC through Sunday) and up to 24 hours depending on the product.
- Improved
Updated SLA: the network availability guarantee is now 99%.